Archive for April, 2012
4 Leading Internal Threats To Network Security
Network administrators invest heavily in fortifications that keep out unwanted elements or prying eyes. And now that employees and other authorized parties are increasingly accessing internal resources from outside of the network, these precautions are more important than ever. Network security is a highly developed field, and current technologies are fairly resilient against external threats. [...]
Full StoryHow a Global Supply Chain Now Drives More Risk in the Enterprise
Supply chain is the lifeline of any manufacturing company. With the onset of globalization, managing supply chains have become more complex and business critical than ever before. The recent disasters in Japan and Thailand have highlighted the need for effective risk management along the supply chain for manufacturers to minimize disruptions and resume normal business [...]
Full StoryHow AIS (Automatic Identification System) Is Replacing Conventional Radar In Marine Navigation
The Automatic Identification System is a major component of vessel traffic services and assists the use of marine radar in identifying maritime dangers for ships and submarines at sea. As we will see, AIS tools are also used for navigation, AIS applications are used to provide information related to the position, course and speed of [...]
Full StoryGoogle Becoming the Biggest Cloud Based Provider
The cloud has come to stay in our cyber-world. As the internet becomes bigger and more available everywhere, we would soon be working in a totally different computing paradigm, encompassing our work, pleasure and other aspects of our lives. The term “cloud computing” could be new but it had started long back with the email [...]
Full StoryHow A Cutting-Edge Email System Can Save Your Company
In 2005, UBS AG was forced to pay $29.3 million in damagesafter they had lost a discrimination case which had been filed by a former saleswoman named Laura Zubulake. The exceptionally large amount was prompted by the “disrespect for the law” displayed by the company after they’d failed to produce historical emails which they were [...]
Full StoryTop Sources Of Worldwide Data Growth
It’s no surprise that data is growing exponentially. After all, Moore’s law has been steadily increasing the speed and power with which organizations and users can produce, copy, share and store information. And within the past few years, many experts estimate that the amount of data we produce annually has exceeded the worldwide hardware capacity [...]
Full StoryWhy Low-Traffic Web Sites Need Dependable Web Hosting
When most of us think about web site uptime and availability, we usually assume that this is a problem that only large blogs and high-traffic e-commerce sites have to worry about. Most businesses today have simple, low-traffic web sites which don’t have the rigorous traffic and uptime requirements that these other sites do. But I’m [...]
Full StoryTangible Business Benefits Of Going Paperless
Many companies today are implanting electronic records management, document management, collaboration and other systems in order to minimize the amount of paperwork that needs to be stored and filed. Going paperless promises to offer organizations opportunities for cost-savings and efficiency improvements, while also helping them adhere more strictly to internal controls compliance requirements. And the [...]
Full StoryThe Key to Great Customer Service in the Multichannel World
You’ve no doubt heard the old expression the customer is always right. Clichéd I know but often clichés have arisen for a good reason. Irrespective of whether you agree or not as a retailer you need to cater to their needs. As we move deeper in to the internet age consumers are becoming much more [...]
Full Story3 Biggest Risks Associated With Unsecured Networks
These days, it seems like free WiFi hotspots are everywhere. And too often, these networks are installed and configured by low-salaried employees with little or no IT training. This is a recipe for disaster. But despite all of the warnings, these free conveniences are simply too tempting to resist. So at this point, you may [...]
Full StoryThe Disadvantages That Make Biometrics Impractical
It seems like every science fiction and spy film features some form of biometric security mechanism in order to guard access to precious jewels, powerful weapons or life-changing secrets. If we are to believe what Hollywood has been telling us, then the future of computing should be dominated by retinal scans, fingerprint scans, and voice [...]
Full StoryProtecting Cloud-Based Contact Centers
Cloud-based contact centers use home-based agents to provide high-quality customer care for clients across all industry types. Over the years, these virtual companies have shown they can deliver better service than traditional brick and mortar centers with results such as higher top box customer satisfaction scores, faster handle time metrics, lower attrition and improved employee [...]
Full StoryHow Your Business Can Benefit From An Internal Social network
The social media revolution has certainly impacted how enterprises communicate with their client base. Instead of using surveys to get feedback or traditional advertising approaches to gain exposure, businesses can now use platforms such as Twitter, Facebook and Google Plus to accomplish both of these objectives through the two-way street that is social networking. The [...]
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