Archive for November, 2010
Interview with Esnatech – Unified Communications
Esnatech started with 2 engineers, 1 business graduate started in 1990 building voice apps, Interactive Voice Response (IVR), voice mail, and texting… then built a platform for resellers and built a network of Original Equipment Manufacturer (OEM) partners reselling a portion of the portfolio or the full app suite. In these last few years, their [...]
Full StoryWhy Retail Should Implement Time Tracking Automation
Retail seems like an unlikely place to implement a time tracking automation system. Unlike other industries such as manufacturing or healthcare, retail schedules are fairly steady… and absenteeism is difficult to hide. However, the real power of time tracking systems and a retail environment comes from the schedule automation capability. Even with today’s dirt cheap [...]
Full StoryWhat’s The Difference Between Dedicated Servers and Colocation?
When talking about web hosting, you may often hear the terms Dedicated Server (sometimes called Managed Server) and Colocation thrown around. The difference is a small, but very important one. Simply put, a collocated server is a server which YOU own, and which is hosted in a datacenter for a monthly fee. You might think [...]
Full StoryInterview with dtSearch Engine – Instant search for large data volumes
PC Magazine – a number of years ago – reportedly described dtSearch as “industrial-strength text retrieval,” and that is still the angle they take. dtSearch has been selling the dtSearch product line since 1991, offering nearly unparalleled experience in both the text search and retrieval space and the file parsing and conversion space. dtSearch has [...]
Full StoryLTSP – Linux Terminal Server Project – Diskless Thin Clients
Thin clients are nothing new. The very first networked machines relied on thin clients that were linked up to remote mainframe systems. This was the only practical way to make computing accessible. But as desktop systems became more accessible, this type of thin client model went out of style. The topology of a Thin Client [...]
Full StoryInterview with Softsyl Technologies Call Center Solutions And Interactive Voice Response (IVR) Telephony Services
SoftSyl started out as a software consulting firm in 2007 and evolved into a software technology firm after the company founder recognized a significant need in the market for affordable yet robust IVR systems for small and medium-sized businesses and call centers. Prior to the development of SoftSyl’s platform, an industry compliant VoiceXML based IVR [...]
Full StoryHow Do End-Users Benefit From Implementing A Microsoft Exchange Server?
It’s really no wonder that MS Exchange has become the world’s most popular enterprise email server. For end-users, it offers a lot of great functionality. For example, Exchange offers a lot of flexibility when it comes to accessing data. Of course, your end-users can get their email through Outlook or some other standard email client. [...]
Full StoryInterview with Lucasware, Makers of Jennifer Voice Directed Warehouse Management Solutions
Lucas Systems has been around since 1998, with a single focus on voice-directed warehouse applications. Their founder and CEO, Rick Brown, founded Lucas with a vision that was completely different from anyone else in the voice business at that time. Up to that time, companies in the industrial voice market all developed their own voice-only [...]
Full StoryDon’t Get Ripped Off: 10 Tips To Avoid Managed Web Hosting Scams
Managed hosting can be a significant investment. (Especially for smaller businesses) Although the monthly costs might not be that high, the potential opportunity costs, liability and ownership costs can vary a lot depending on the quality of provider that you’ve selected. (And you should also take your own time and potential frustration into consideration.) That’s [...]
Full StoryInterview With Venio Electronic Discovery, E-Disclosure And Information Compliance Solutions
Venio Systems is an Electronic Discovery software solution provider specializing in early case assessment and first pass review. Venio was founded in January of 2009 by Steven Tan and me to fill a void in early case assessment technology. We feel that our product, Venio FPR™, allows forensic units, attorneys and litigation support teams to [...]
Full StoryFighting Physical Server and Storage Sprawl with Virtualization
With virtualization technology, you can consolidate many servers into one server or storage pool. IT consolidation The numbers of servers that must be managed by the average company is quickly rising, and datacenters are becoming more bloated. Servers purchases are made based on functionality requirements, rather than resource requirements. A company may buy a Linux [...]
Full StoryGuest Post: Are There Zombies and Ghosts In Your Data Center?
By Andy Dominey, Product Manager, 1E ‘Tis the season for screams and horror movies, and one thing is for sure – zombies are hot this year. Although they invade Times Square to promote “The Walking Dead,” and there are zombie walks for hunger, zombies are not meant for IT. However, as systems become more complex [...]
Full StoryThe Advantages Of Social Media Advertising Over Traditional PPC Channels
Lately, there’s been a lot of talk about advertising on the social media networks. And many companies are still undecided about the practicality of these advertising channels. What you need to understand, is that advertising in social media will not accomplish the same purposes that you’re trying to accomplish using traditional online advertising channels such [...]
Full StoryImprove Help Desk Efficiency With Service Desk Management Software
Imagine a typical help desk at a fast-growing company. The IT department is over-worked, under-staffed and struggling to keep up with support requests. Dispatching is done through a typical scheduling system (usually outlook), and IT resources are tracked using an Access database or Excel spreadsheet. When scheduled maintenance or a user request comes in, the [...]
Full Story1E NightWatchman – Energy Saving PC Power Management Systems For CO2 Reduction And Green Computing
Developed and launched 11 years ago by 1E and CEO Sumir Karayi, NightWatchman® PC power management software intelligently power manages computers across an organization’s network remotely and automatically overnight, on weekends and when not in use. This significantly lowers energy consumption and CO2 emissions without ever impacting user productivity. NightWatchman is one of the most [...]
Full StoryTracking The Stages Of Customer Engagement Through CRM
It’s often said that 50% of your advertising budget is wasted, but you’ll never know which 50%. This is why marketing analytics are so important to the success of any company. In order to be profitable, they need to constantly every aspect of how their customers make buying decisions in order to find ways to [...]
Full StoryCollaboration Software Helps With Employee Engagement
Companies spend a lot of money to hire the most ambitious, most experienced and best educated employees. When working on projects, they produce a tremendous amount of internal business knowledge… usually in the form of emails. But, unless this knowledge is properly stored and classified in such a way that it can easily be accessed [...]
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