What’s a Successful PRM Really All About?
by Colby Hudson on 17/05/13
A lot of times, the best way to understand what something’s all about, is to first realize what it is not. Such is the case with partner relationship management (PRM). While building a channel partner program can be one of the most rewarding aspects to a business organization, it can also be one of the [...]
Full StoryBusiness Analytics and Process Optimization- Why You Can’t Do One without the Other
by Paul Rudo on 13/05/13
Without business analytics, it is virtually impossible to successfully optimize the business process management structures of a company, whatever the size or industry. Taking the time to get the full range of information about your business’ performance, and using it toward the ultimate goal of optimizing your business processes, is much more advantageous than trying [...]
Full StoryImportant Security Questions a Hosted CRM Provider Should Be Able to Answer
by Paul Rudo on 03/05/13
CRM applications help organizations track sales activities, generate leads and land new business opportunities. Organizations leveraging on-demand CRM services—which offer a managed IT environment on a pay-as-you-go basis—are seeing significant reductions in their infrastructure and operating (I&O) costs, saving on pricey upfront license and maintenance fees of client-server software and IT personnel. However, not all [...]
Full StoryThe Top 10 Trends Driving the New Data Warehouse
by Michael Dorf on 01/05/13
The new data warehouse, often called “Data Warehouse 2.0,” is the fast-growing trend of doing away with the old idea of huge, off-site, mega-warehouses stuffed with hardware and connected to the world through huge trunk lines and big satellite dishes. The replacement is very different from that highly controlled, centralized, and inefficient ideal towards a [...]
Full StoryCloud Chivalry – The Self-Rescuing Company
by Paul Rudo on 29/04/13
While responsibility for protection in the cloud starts with a trusted provider, companies can’t ignore their role in keeping data safe. Much like the princess, smart and savvy enough to rescue herself, IT professionals need to take control of their own cloud environment to maximize tech security. Consider the Kingdom By accessing either software-as-a-service (SaaS) [...]
Full StoryThe Impact BYOD Has on Your Backup & Recovery Strategy
by Paul Rudo on 27/04/13
For years, mobile devices have increasingly helped employees around the globe access important documents and emails while sitting in cab, standing on line for coffee or waiting in an airport. Most recently the trend has turned towards Bring Your Own Device (BYOD) for businesses of all sizes. As the name implies, BYOD gives employees the [...]
Full Story6 Important Stages in the Data Processing Cycle
by Paul Rudo on 24/04/13
Much of data management is essentially about extracting useful information from data. To do this, data must go through a data mining process to be able to get meaning out of it. There is a wide range of approaches, tools and techniques to do this, and it is important to start with the most basic [...]
Full StoryWhat Are The Benefits Of SIP Trunks?
by Paul Rudo on 23/04/13
By using trunks from a reputable SIP provider, modern businesses can benefit from lower telephony costs, improved flexibility and the opportunity to enhance communications both within the company and with partners, customers, and clients. If you’re still hesitating, consider the major benefits SIP trunks deliver. Lower telephony costs are the primary reason to switch to [...]
Full StoryFour Tips For Successful Data Consolidation
by Paul Rudo on 22/04/13
Successful data consolidation can bring about a number of benefits to an organisation, and many go-getting firms are seeing consolidation as standard practice. But the complexities of consolidation and the bringing together of the appropriate resources and people can require careful thought and consideration. Here are four tips to make sure your data consolidation is [...]
Full StoryTips for choosing a CRM supplier
by Paul Rudo on 19/04/13
In the past, the majority of organizations developed their own contact management systems by using databases, spreadsheets and emails. By the 1990s the concept of CRM (Customer Relationship Management) had struck a chord and this is an area in which there has been continual growth. But don’t be fooled into thinking that this is only [...]
Full StoryTop 5 Common Reasons Why CRM Fails
by Paul Rudo on 17/04/13
Many business organizations will invest in CRM software with the presumptions that they will stimulate the levels of their growth rate and overall success. Generally, great intentions are anticipated prior to the installation process, from saving money, increased productivity, enhanced efficiency, winning of customers to customer retention and so forth. This explains why organizations all [...]
Full StoryCloud X.0 (and Then Some?)
by Howard Nevin on 15/04/13
HP’s latest announcement that it was stepping away from an Intel-based chip model and planning a whole new GENUS (not generation) of servers raises the bar on the server race. And every bar raising event comes with some questions. Some questions are pure curiosity, and some more probative. In its press relsase, HP noted: “With nearly [...]
Full StoryReasons why you wouldn’t want a POS System
by Paul Rudo on 12/04/13
Maybe you’re a retail maverick that likes to think out of the box. Way out. Or perhaps you consider yourself old school and are proud of it. However you picture yourself, if you are the kind of person that thrives on confusion, inconsistency, and the unknown in your business, you probably wouldn’t benefit from a [...]
Full StoryThe Danger Of Open Recursive DNS Resolvers
by Paul Rudo on 10/04/13
Last week we issued a call for the DNS, ISP and hosting industries to redouble their efforts to close down open DNS resolvers. They present a clear danger to our mission of providing fast, stable, and reliable data services to our clients. Anyone following the tech news in recent days can’t have failed to notice [...]
Full StoryNetwork Attached Storage for Startups
by Paul Rudo on 10/04/13
Networked attached storage (NAS) is becoming more and more common in small businesses that still require an effective file server. There are a number of options currently available, and companies could opt for cloud solutions or even direct attached storage solutions. However, due to the dedicated storage functionality and specific data management tools inherent to [...]
Full StoryA Data Centre Worthy of Any Metropolis
by nathanmorgan on 08/04/13
The internet is the current driving force behind industrialisation around the world. The internet is very important for Africa, as more governments and corporate entities are looking to invest in internet-enabled technology to drive their operations. One important issues in this area is the establishment of dependable facilities to satisfy the increasing demand for products [...]
Full StoryInformation in Chains – The Rise of Online Censorship
by Paul Rudo on 06/04/13
Whether you think it is largely a source for good or bad, one thing that cannot be disputed is that the internet is the most free community on the planet, where people can pursue their interests at will and anonymously. Yet increasingly the freedom of the World Wide Web is finding itself under threat from [...]
Full StorySeven Common Power Disturbances and How to Protect Against Them
by Paul Rudo on 04/04/13
Commercial power enables today’s modern world to function at its busy pace. Everything from traffic signals and street lights to home air conditioning units and heaters depend on the continuous availability of electrical power. As a result of the widespread use of and dependence on electronics, businesses’ susceptibility to power-related downtime has increased dramatically. Take [...]
Full StoryFarewell Bricks and Mortar
by Howard Nevin on 29/03/13
We are on the cusp of an aspect of the rapidly increasing speed of the digital revolution that has significant implications to society and our economy. Farewell bricks and mortar — at least most of it. The potential for companies to go virtual is not a possibility — it is a probability. The technology is [...]
Full Story6 Lessons to Learn from Getting Burned in the Enterprise Software Search
by Paul Rudo on 27/03/13
Most of us have at one time or another been disappointed with a purchase and left feeing “cheated” by a salesperson. But when the purchase involves thousands of dollars in enterprise software, this feeling becomes significantly magnified. Getting burned by a past vendor can leave you feeling hopeless, but it should not prevent you from [...]
Full StoryHow Digital Formats Have Complicated The Document Lifecycle of Business Records
by Paul Rudo on 21/03/13
Computerized communications have done a lot to increase the productivity of business, and to improve the value that organizations can provide to their customers. But the same traits which make electronic documents so incredibly useful have also created some interesting business challenges when it comes to legal compliance and document management. In the past, companies [...]
Full StoryCould Cloud-Based Virtual Desktops Infrastructure Die Before It Ever Takes Off?
by Paul Rudo on 18/03/13
Virtual Desktops Infrastructure (VDI) is the one of the hottest trends in the enterprise computing space. By replacing physical machines with virtual desktops, you greatly reduce maintenance costs and security risks, while also extending the useful life of existing hardware and enabling employees to access their workplace desktop from home or from any device. And [...]
Full StoryIaaS, PaaS and SaaS. What’s the difference and why are they important?
by Paul Rudo on 16/03/13
These days, it’s almost impossible to read any kind of technology publication without coming across the word “cloud computing” multiple times. Often, these cloud discussions come mixed up with strange acronyms such as IaaS, SaaS, PaaS and others. My aim in this piece is to clarify some of the leading “aaS” acronyms you may come [...]
Full StoryHow to Leverage WAN Optimization for High-Performance Cloud Services
by Yogesh Rami on 14/03/13
Driven by agility and convenience benefits, companies around the world and across all market sectors are in some phase of moving their business applications to the cloud. Many of those that have taken the plunge have experienced significant cost savings and productivity gains; however, some have also experienced the performance and availability issues inherent in [...]
Full StoryStanford University Experiment: Does “Opting Out” Really Opt You Out Of Online Tracking?
by Paul Rudo on 13/03/13
It should be of no surprise to our readers that massive amounts of personal, technical, social and behavioural data are being secretly tracked about us by embedded scripts in the background of the web sites we visit. This is usually done by embedding cookies into your browser which can be tracked as you move around [...]
Full StoryEmerging Tech: External Solid State Hard Drives
by Jared Jacobs on 11/03/13
Understanding External Hard Drive Components For quite some time, people with PCs have had the option of using an external hard drive to enhance their computer’s storage capabilities and to provide a backup for their important data. Of course, technology continues to advance, and a new kind of hard drive has made its way onto [...]
Full StoryStart Your Cloud Journey with a Cloud Readiness Assessment
by Paul Rudo on 09/03/13
As a CIO, you’re probably in the early throes of determining how best to move to the cloud. You may have taken some preliminary steps such as using some SaaS offerings, done a small proof of concept, maybe even moved a function like test/dev to the cloud – but now you’re feeling the heat to [...]
Full StoryEmail Archiving with Integrity: Your Goal or Your Best Guess?
by Paul Rudo on 09/03/13
Yes, you need to archive your email. I can quote you chapter and verse (and statute and writ and international law) that show why you really should have your organization’s emails archived. Given the necessity of archiving, your organization is likely to have some form of archiving in place. The question is whether the archiving [...]
Full StoryThe Taboo Danger of Cloud Computing
by Paul Rudo on 05/03/13
Cloud computing has been a godsend for the IT industry. Delivering applications in a hosted model does away with maintenance, hardware and licensing costs…. and makes it much faster and easier to launch and provision new services. Cloud-based applications also provide rich access to collaboration features and API data feeds in a way that would’ve [...]
Full StorySurvey looks at the growing mobile device market and how companies can profit from it
by Paul Rudo on 02/03/13
With more and more people relying on their mobile devices to shop and access information, companies that have mobile-ready websites and apps that consumers can easily download are experiencing a plethora of new revenue stream opportunities. In this arena, companies have the ability to reach consumers to market and sell, inform, solve problems and provide [...]
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